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“Spotlight on Innovation: The Response to COVID-19” Shows How Medicare Advantage Plans, Providers, and Community Partners Solve Problems and Deliver Care in Uncertain Times

Washington, D.C. – Better Medicare Alliance (BMA), the leading research and advocacy organization supporting Medicare Advantage, today released its new report entitled “Spotlight on Innovation: The Response to COVID-19.”

The report profiles 18 BMA Ally organizations to offer a first-of-its-kind look at the Medicare Advantage community’s handling of the coronavirus pandemic, shining a light on success stories happening across the country. Together, its stories explain how Medicare Advantage’s flexible benefit design and value-based care empowered plans and providers to react quickly in the face of crisis.

“The coronavirus pandemic has acutely impacted the Medicare population – threatening seniors and those with disabilities. Amid the loss and loneliness of this outbreak, however, there is also encouraging news to be found,” said Allyson Y. Schwartz, President and CEO of the Better Medicare Alliance. We are proud to present this report offering a close look at how the Medicare Advantage ecosystem of plans, providers, and community partners is working together in this time of crisis to protect beneficiaries. This collection of 18 stories only scratches the surface of the myriad ways our Ally organizations are bringing healing and help to those in need. We are committed to telling their stories and amplifying these innovative efforts to bring Medicare Advantage beneficiaries safely through this pandemic.” 

Organizations profiled in BMA’s Spotlight on Innovation report include:

Alliance for Aging Research
Atrius Health
Austin Regional Clinic
CVS Health
Iora Health
Landmark Health
Meals on Wheels America
National Alliance on Mental Illness
National Coalition on Health Care
National Medical Association
SCAN Health Plan
UnitedHealth Group
Visiting Nurse Service of New York

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About ConcertoHealth®

ConcertoHealth Inc. is the leading risk-bearing provider of field-based complex care for persistently high-cost and rising-risk populations. The company’s multidisciplinary care teams meet patients where they are, with the care they need, whether in the home or hospital. The ConcertoHealth care model improves overall health quality and outcomes with a track record of reducing hospital admits by 47%, readmits by 40% and ER visits by 16% for the most frail and vulnerable populations in America, benefiting patients, payers and provider networks alike.

The company is headquartered in Aliso Viejo, California, and can be found online at, on Twitter @concertohealth and on LinkedIn

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