As a part of my interview series with leaders in health care, I had the pleasure to interview Dr. Chris Dodd, chief clinical officer at ConcertoHealth. Dr. Dodd’s leadership focus on the quadruple aim in health care (promoting joy in work, enhancing patient experience, data-driven quality improvement, and right care-right place-right time-right-care team member) has been critical to driving improved results for the vulnerable, frail and elderly patients ConcertoHealth serves on behalf of its provider group/health plan partners, cementing ConcertoHealth as a leader in the successful transformation of the U.S. health care system. As chief clinical officer, he leads the development of enterprise-wide clinical strategy and programs, including accelerating the integration of ConcertoHealth’s direct delivery and care management teams through the expansion of field-based care for the highest-utilizing, highest-cost patients, aka “hot spotters.”
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ConcertoHealth Inc. is the leading provider of specialized primary care and supporting clinical services for vulnerable, frail and elderly patients. ConcertoHealth provides high-touch, individualized care for patients and also deploys “wraparound” clinical resources to extend the reach of primary care providers, operating exclusively in value-based agreements. The ConcertoHealth care model, elevated by Patient3D, improves overall health quality and outcomes for high-need patient populations. The ConcertoHealth care model is proven to reduce admissions by 30.3 percent and readmissions by 17.1 percent, benefitting patients, payers and their provider networks alike. The company is headquartered in Aliso Viejo, California.